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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ana H

April 17, 2023

5  out of  5 rating by Ana H
"(Translated by Google) Excellent service that Sandra Carlo H gave me. Very kind and answered all my questions very kind and very professional. I recommend her to 💯 I have been very happy with her attention and very considerate (Original) Exelente servicio el que me dio Sandra Carlo H. Muy amable y me contestó todas mis dudas muy amable y muy profesional la recomiendo al 💯 he quedado muy contenta con su atención y muy considerada"


February 27, 2023

1  out of  5 rating by C C
"I can never get a call back these people. I call and they do not answer. When they do, they promise a call back and I never hear back. Ever since Ramon left no one calls back and I have been getting charges that they cant explain to me. UPDATE: I just spoke to the manager that now decided to reach out to me after this review. This lady has been so rude to me ever since she was hired a few months ago. She does not know what she is doing and feels that it is okay to raise her voice at her customers. She refused to let me speak to anyone else. Michael is very friendly and so was Ramon and Jessica. Ever since Ramon and Jessica left it has been a mess. Now this new lady or "manager" is so rude and it is very sad to know that she is treating customers like that. As a customer service representative myself, I know this is not any way to treat people. I will be moving my policy to another Statefarm. Also, the rest of the reviews before me are made by the employees at that agency. Update 2/27/2023- The owner commented on my review 3 years later. Thank you for being prompt 😂"

Kerly Quinton

February 24, 2023

5  out of  5 rating by Kerly Quinton
"Trent was kind and very helpful! Answered all my questions and listened to my insurance needs. If you’re looking for a new agent ask for Trent highly recommend him!"

Edgar Miranda

January 25, 2023

5  out of  5 rating by Edgar Miranda
"Ask for Trent.. Trent is awesome! Was able to give me the best deal in town. Transition was fast and easy!!"

Scott Ostrander

December 6, 2022

5  out of  5 rating by Scott Ostrander
"The State Farm safe drive program has saved me and my wife a lot of money and I appreciate State Farm Agent Michael Svadlenak and his staff for providing us with great service and ability to solve problems that come along in a professional way."

Jovani Rodriguez

November 30, 2022

5  out of  5 rating by Jovani Rodriguez
"Very fast service.. I needed to get a new quote for my vehicle and after talking to lol 5 different companies. He responded very fast and got me a better price than what I used to have with my old agent.. totally recommend this office!!"

Alexis DeWalt

November 14, 2022

5  out of  5 rating by Alexis DeWalt
"Trent was great to work with, highly recommended. I switched car insurance providers to StateFarm and Trent made the transition seamless and answered all my questions"

Sandra Chelakis

September 29, 2022

5  out of  5 rating by Sandra Chelakis
"Sandra made it so easy and answered all my questions and concerns 😃 your office is awesome !"

Paul M

August 23, 2022

5  out of  5 rating by Paul M
"Got a business insurance with this office. Sandy did a very good job in the process."

Ninja Gamer 1123

August 12, 2022

5  out of  5 rating by Ninja Gamer 1123
"(Translated by Google) Excellent attention from Mrs. Sandra Carlo H. She speaks Spanish, very kind, attentive and considerate. He helped me a lot with the vehicle policy. (Original) Excelente atención de parte de la Señora Sandra Carlo H. Habla español, muy amable, atenta y considerada. Me ayudo mucho con la póliza de vehículos."

Arthur Kurt

June 22, 2022

5  out of  5 rating by Arthur Kurt
"Great people always take care of me need more like them"

Elizabeth Shepherd

February 14, 2022

5  out of  5 rating by Elizabeth Shepherd
"Sandy is soooooo amazing! She is so personable and is almost like a friend even though we have never met. lol. If I have any questions she is there to help answer them and help anyway she can. I have never met an agent so willing to help. 10 stars"


January 12, 2022

1  out of  5 rating by BlueBlush10
"For the last few months they have not responded to phone calls or emails. Unable to make changes to our personal or commercial policy. Very disappointed and will be searching for another agent. Definitely went downhill after Irma left this location."

Josh Bird

November 22, 2021

5  out of  5 rating by Josh Bird
"I started with Mike last year. My first month had an accident and they paid me the next day. Very quick very nice. I’ve missed my payment before and they send a friendly text just reminding me. I moved to another state which is why I left the office, but would highly recommend them to anyone."

Omar Martinez

October 2, 2021

5  out of  5 rating by Omar Martinez
"I have never been in a car accident in my life so when it happened, I didn’t know the first step to move forward with an insurance claim! Whether she knew the answer or not, Sandy was determined at helping me get back on the road in my own car. Thank you, Sandy, for your diligence and professionalism!"

Thomas Carroll

September 28, 2021

5  out of  5 rating by Thomas Carroll
"Doing business with Mr. Svadlenak's agency was easy with no hassles. Ms. Carlo was and is a pleasure to talk to. I look forward to many years of doing business with them."

Debra Strait

May 4, 2021

5  out of  5 rating by Debra Strait
"Michael Svadlenak and Sue, the office manager, helped us move our house and auto insurance over from another provider to State Farm seamlessly and smoothly. Plus, they saved us lots of money in the process with a far better policy! They are quick to respond, extremely knowledgeable and always so nice to speak with! We highly recommend them."

Saad Ismail

March 11, 2021

5  out of  5 rating by Saad Ismail
"Great service always!"


February 26, 2021

5  out of  5 rating by STEVE PROWELL
"Fantstic service!"

Katie Bourgeois

February 5, 2021

5  out of  5 rating by Katie Bourgeois
"Irma Avila is a rockstar and excellent at her job!!! She made me feel well taken care of, she was quick to respond, and worked VERY hard to get me the best deal possible. I had a 10/10 experience working with Irma to insure my new home and bundle my home and auto."

Melody Jones

November 29, 2020

5  out of  5 rating by Melody Jones
"I have been a part if the State Farm family for over a year. It has been such a blessed and rewarding experience! The State Farm family is professional, warm & friendly. Mike Svadlensk is the coolest and his staff is awesome! I am so thankful to be a part of the family that takes care of my insurance needs, and SAVES ME MONEY! Please stop in or call, after meeting and talking with them, you will not want to be with any other insurance, for sure!"

Brad Walters

November 4, 2020

5  out of  5 rating by Brad Walters
"Sue was an outstanding help to me in a timely manner. I highly recommend to anyone that needs a quote or insurance."

Pramod Ghimire

June 8, 2020

5  out of  5 rating by Pramod Ghimire
"Great Customer Service! Good Team work! Appreciated!"

Ulysses Hampton

April 20, 2020

5  out of  5 rating by Ulysses Hampton
"Thank you Irma Avila for taking care of my needs. Great to talk to some one who cares about taking care of family. You made me fell like I was joining a family and not a company. I really appreciate the knowledge that was giving to me. Thanks"

Luis Barrios

April 7, 2020

5  out of  5 rating by Luis Barrios
"Mr. Michael, Thank you For your patience! and for all the help provided after, 17 years been with USAA home & auto and 8 months auto with Geico, I have made the right decision, for my Home & Auto insurance again."